Hide.Me VPN Review

Hide.me is known for speed, security, and transparency. They do not keep logs, which makes their VPN very reliable. Also, with apps for almost all major platforms, they are a favorite among millions of users. Hide.me has 160+ servers across 55 locations in 34 countries.

Hide.me is a Malaysian-based VPN that was established back in 2011. The VPN is also a zero-logs provider and uses best-in-class encryption levels. And considering its massive improvements over the years, Hide.me deserves recognition in what it has achieved. Furthermore, Hide.me also worked hard to win over many subscribers and boasts a whopping 4.5+ million users at the time of this review.

The VPN sells expensive plans but also gives a mind-blowing free package that you can try. However, sadly, Hide.me doesn’t work well with most streaming services like Netflix and BBC iPlayer. However, they make up for this with several advanced features that you can use to improve your online experience.

Quick Stats

Money-back guarantee30 days
Free trialNone
Allowed concurrent connections10 devices
Supported streaming servicesCWTV, Sony Crackle, Hulu
No logs policyYes
Encryption256-bit AES
ProtocolsIKEv2, OpenVPN, SoftEther & SSTP
Special featuresSplit tunneling, kill switch, Port forwarding, Stealth Guard, DNS & IP leak protection
Customer support24/ 7 live support
Server locations70+ locations
Number of servers1700+ servers
Server SwitchesUnlimited
BandwidthUnlimited
Supported platforms and extensionsWindows, Linux, Mac, iOS, macOS, BlackBerry, Chrome, Firefox,
Supported devicesFire OS, Routers
VPN legal jurisdictionMalaysia

 

Hide.me makes several claims, including super-fast speeds, reliable features, dedicated apps, unbeatable customer support, as well as top-notch security and privacy. These are claims that prompt us to want to know more. And in this review, we look at what the Malaysian-based VPN has to offer.

Hide.me VPN Pricing and Payment options

Hide Me Pricing and Payment

You can get up to three premium Hide.me plans, and a single free version. The paid plans offer maximum features, but a select few on the free package. Noteworthy, Hide.me is somewhat expensive; therefore, we encourage you to read our price review below for the best plan deal.

Here’s how the premium Hide.me plans compare:

  • Monthly package – goes for $12.95 every month, an expensive plan, and not recommended. Don’t buy it!
  • Annual package – goes for $8.32 per month and is billed $99.95 every 12 months. You can save up to 36% of your money if you purchase it.
  • 2-Year package – goes for $4.99 a month and is billed at $129.95 every 24 months. This is currently Hide.me’s most popular plan. We strongly recommend this plan, thanks to its 61% discount.

For every premium plan, you purchase, Hide.me covers you with a no-fuss 30-day money-back guarantee. Hide.me also lets you protect up to ten devices simultaneously.

Hide Me Payment Options

Payment methods

Hide.me is quite flexible with its payment methods. You can choose between all major credit/debit cards, PayPal and Bitcoin. The major highlight, in this instance, is the Bitcoin option, which supports anonymity – doesn’t require information that can compromise you.

Hide.me VPN Server locations and distribution

Hide Me Server Locations

The Malaysian-based VPN boasts a decent server network of over 1700 servers in 70 countries, at the time of this review. The Word is, Hide.me intends to grow these numbers in the future. The VPN has a strong presence in the US, Canada, Europe, Oceania, and most parts of Asia. Hide.me has also recently expanded to some parts of Africa and South America. These are impressive moves from a VPN that strives to offer the best service.

Hide.me VPN Performance and Speed

We have used Hide.me apps in the past and the experience wasn’t the best. However, trying the recently updated apps gave us an improved feel and experience. The desktop app still takes somewhat long to launch. Moreover, both connection and disconnection processes take up to ten seconds each. But the overall usage is excellent. The app sports unique features that we’ve covered in the features section. Overall, we loved the new improvements, and you can use the app almost immediately without having to install features like custom protocols – accommodating normal users manually.

Hide.me VPN Speed Test

Hide.me also claims to give super server speeds that you can use to stream, torrent, and open censored content. Our speed test results reveal if these claims are anything to go by:

We performed our first speed test without Hide.me connection. We wanted to obtain the benchmark reference for these tests, and here’s what we got:

We also connected to the best available server, and we recorded impressive fast speeds, as shown in the screenshot below:

We concluded by connecting to a distant server, and obtained these results:

You can see how the overall speeds aren’t far behind the benchmark speeds. This is enough proof that Hide.me offers fast speeds that are satisfactory.

Hide.me VPN Features

Hide.me VPN IP & DNS Leak Protection

Hide.me includes DNS and IP leak protection features in its dedicated apps. The feature becomes handy when your device’s DNS requests fail to go through a VPN connection. The tool acts as an extra layer of security and forces the DNS and IP leaks to pass through a VPN secure tunnel.

You’d be pleased to know that Hide.me that the feature works fine. We tested for DNS and IP leaks when we connected to a server in the UK and got zero leaks. Another big plus for the Malaysian-based VPN.

Hide.me VPN Port Forwarding

You can get the port forwarding feature if you’re a Hide.me a premium subscriber. The feature works by changing your encryption key every 60 seconds whenever you’re using the VPN. Moreover, port forwarding is usually useful when handling P2P communications.

Hide.me VPN Split tunneling

Hide.me offers split tunneling on its desktop client. This is a feature that lets you choose the apps you want to protect and those you unprotected every time you turn on Hide.me.

Hide.me VPN SoftEther protocol

This is Hide.me’s latest connection protocol that’s available on the desktop app. According to the VPN, SoftEther is the fastest protocol, and it doesn’t compromise on security either.

Hide.me VPN Kill switch

Hide.me provides an automatic internet kill switch feature that you can use to protect your network. Every day, cybercriminals are continually watching out for weaknesses to exploit in your network, and leaving your devices unattended puts them at high risk if the VPN connection drops. Thankfully, a kill switch feature ensures that the device internet access is killed whenever the VPN connection drops.

Hide.me VPN Privacy and Security

Hide.me VPN Privacy

Hide.me is registered and operates from Malaysia. The country sports some invasive privacy laws, but they only affect ISPs and not VPNs. This makes Malaysian an excellent region to base VPN, something that allows Hide.me to observe zero logs policy. The VPN also claims that it doesn’t store its users’ browsing and connection information.

 “We strictly do not log any personal data to avoid legal liability and to ensure your online privacy. Furthermore, we do not store any log files on our VPN servers. It’s not our job to monitor or filter your data.”

Hide.me is one of the few VPNs that has volunteered to be audited in line with its privacy policy. For instance, the VPN has recently been audited by a reputable security analyst called Leon Juranic. The analyst who’s a member of Defensecode, confirms that Hide.me doesn’t store users’ data.

Hide.me VPN Security

Hide.me doesn’t take chances with its security standards. It uses military-grade AES 256-bit ciphers for both data and control channels. Furthermore, Hide.me also uses the HMAC SHA84 hash authentication. It also uses the famous Diffie-Hellman Key Exchange (DHE) to implement port forwarding. This is currently the best security standards used in the VPN industry.

Until recently, Hide.me forced its users to manually install its connection protocols by providing the detailed manuals for the obvious hectic process. IKEv2 was the only default protocol for all clients. Luckily, the VPN has made some adjustments, and you can now get a list of protocols pre-installed on the various apps. For installed, the desktop client offers several options, including OpenVPN, IKEv2, SoftEther, and SSTP. You can also get up to two protocols if you download the mobile app, OpenVPN, and IKEv2.

Hide.me VPN Setup and User Interface

Hide Me Set Up and User Interface

Hide.me presents a premium website that is very easy to navigate. The site is lite, and you can find all the information you want on the homepage. However, you’re free to open all pages to learn more about the VPN.

Getting started with Hide.me is quite simplified. For instance, if you want to try the free version, you need to sign up for free on the website. You can easily do this by navigating to the pricing page and select the free plan to register.

Otherwise, click the Get Hide.me button to sign up for the premium plans. Choose your preferred package, and enter your email address to proceed. Select the payment option that works for you and finish the process. Download the client app compatible with your device, launch, and log in to get started.

Hide.me Clients

Desktop client

The current desktop app has had a recent new makeover and presents an attractive premium look, coupled with a decent user-interface. At launch, you’re given the option to register or log in if you already have a Hide.me account. Once you’ve logged in, you have the option to connect to the best available server. To do this, click the “Enable VPN” button at the center of the homepage.

Hide Me User Interface

However, if you’d instead connect to a specific server location, click the “Change” button at the bottom right side of the homepage to open the full Hide.me server list. Unlike most mid-range VPNs, Hide.me doesn’t offer specialised servers, but we’ll find out if the available servers are optimised for streaming and torrenting.

Hide Me Server Selection

The settings page gives a whole list of exciting features that you can play with. For instance, there’s a customisable kill switch feature that lets you set scripts that can invoke and revoke the VPN connection. There’s also the stealth guard, split tunneling VPN protocols, and the auto-connection options. The desktop app also gives you browser extension links that you can use to directly install the client on your browser (both Chrome and Firefox).

Hide.me VPN Mobile app

Hide Me Mobile App

The mobile app sports a minimalistic design that’s very attractive and user-friendly. Navigating the app is pretty straightforward from the start. When you launch the app, you’re asked to enter your login information if you already have an account. Once you log in, you’ll see a similar “Enable VPN” button as the desktop client. Tap the button to connect to the best available server.

Hide Me Server Selection

You can access the servers list by tapping on the Locations icon at the bottom of the page. You’ll get all the 70 server locations listed. Moreover, the server list also recommends the best available server location in your region. The settings page doesn’t have much to offer. For example, you only get the kill switch and the auto-connect options. We also liked the news sections that Hide.me uses to announce its latest news. We predict, however, that Hide.me will add more settings options on the mobile apps in the future.

Hide.me VPN Compatibility

Compatibility with platforms and devices

Hide.me has excellent compatibility with all major platforms, including Windows, Android, macOS, iOS, Linux, as well as browser extensions for Chrome and Firefox. You can also protect devices like Amazon Fire OS and routers. Our major highlight in this category is that Hide.me gives a long list of tools that you can use alongside the VPN. This includes a DNS leak test, free proxy, password generator, and an IP identifier.

Compatibility with streaming services

Unfortunately, Hide.me doesn’t present a good case in this case in terms of streaming. For instance, the Malaysian VPN doesn’t work well with popular streaming outlets, like Netflix and BBC iPlayer. This is somewhat disappointing news, but not surprising, given the heavy geo-restrictions used by the giant streaming services that can also block most VPNs.

Luckily, you can still unblock other streaming platforms, such as CWTV. The service worked well, and we were able to stream different content. You can also open services like YouTube, Hulu, and Sony Crackle.

Hide Me BBC iPlayer

Hide.me VPN Compatibility with Torrenting

Hide.me supports P2P connections, some welcoming news for torrent lovers. This means that the VPN can unblock the various torrent libraries around the world. The best part, Hide.me, labels P2P servers they offer around the globe.

Hide.me VPN Compatibility in China

Sadly, Hide.me offers a somewhat patchy guarantee about its workability in China. A quick chat with their agent [Patrick] confirmed that you couldn’t rely on the VPN in China and other repressive countries. Here’s what he had to say, “Hide.me does work in China, but we cannot guarantee the availability of all the protocols and servers. The Chinese government is actively blocking VPN services like ours.”

Hide.me VPN Customer Support

Hide.me offers one of the leading customer services in the VPN industry. The VPN ticks every box in this category. To start, you get 24/7 customer support, whether you subscribe to their free or premium plans. You can get help through its vast knowledgebase system, ticket system, LiveChat, or via the community forum. There’re also several guides for every client app that you can use to get around the clients. You can also take advantage of the long list of FAQs that you can use to answer several questions that might be ringing in your head.

In terms of the ticket system, Hide.me responds to tickets within 20 minutes, an exciting period for tickets. Furthermore, if you prefer a more direct approach, you can try the LiveChat service. Hide.me uses human agents, and they can help solve your issues with the VPN.

Bottom Line

Pros

  • Superb speeds
  • Zero logs policy
  • Military-grade security levels
  • Free plan
  • 30-day money-back guarantee
  • Ten simultaneous connections
  • Supports P2P connections
  • Impressive features
  • 24/7 customer support

Cons

  • Doesn’t work well in China
  • Somewhat pricey plans
  • Doesn’t work well with popular streaming services

Conclusion

Hide.me doesn’t store users’ browsing data and connection logs. Its Malaysian legal jurisdiction also enables it to observe a strict no-logs policy. Consequently, the VPN uses the industry-best security standards. Moreover, Hide.me offers 1700 plus high-speed servers in 70 locations around the world. Thanks to this, you can almost find a server near your physical address. The VPN has also included a new protocol called SoftEther that offers fast speeds without compromising on security. Hide.me also gives a mind-blowing free plan that you can use to test the VPN.

Unfortunately, the VPN sells expensive paid plans and its free package gives limited features. It doesn’t work well with popular streaming services and presents patchy compatibility in China. We also challenge Hide.me to add more features on its mobile apps.

Overall, Hide.me is worth a try. You can choose to try their free plan. But we strongly advise you to purchase the 2-year plan, and save up to 68% of your money, and qualify for a 30-day money-back guarantee hassle-free. The best part, you can protect up to ten devices concurrently.

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Compatable with:

Windows

Apple iOS

Android

Linux

Fast - really fast

HideMe has some blazing fast speed - and they even have a free trial for you to test it out, or an on going 2 GB cap if you only want to use it occasionally.

Features

  • 24/7 Customer Support
  • 15 Day Free Trial
  • 99.99% Uptime
  • Zero data logging
  • Unlimited bandwidth
  • 55+ server location

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NordVPN
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Virtual Shield
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