UltraVPN Review 2020

Quick, easy, powerful and affordable. This is a great VPN if you're looking for value, speed, access and ease of use. We highly reccomend this VPN for anyone starting out, right through to those that have been using a VPN for years - from mobile to desktop, it has you covered.

UltraVPN is a VPN service that lives up to its name. The VPN offers an excellent balance of speeds, performance, and security. Since its birth, UltraVPN has taken significant strides to gain popularity around the world. UltraVPN is also widely known for its ability to unblock US Netflix. Additionally, the company behind the VPN service is committed to observing a strict privacy policy of its users’ information.

Network Protect Limited owns this VPN service – a UK and US incorporated company. Despite not being located in a VPN ideal location, UltraVPN has proven to be anonymous and reliable. This is thanks to its zero logs policy, 1000 plus servers with unlimited bandwidth, and features that make it a top competitor in the VPN realm.

UltraVPN at a Glance:

• Location – U.S.
• # of server countries – 58
• # of servers – Over 100
• Encryption – AES-256
• VPN protocol – OpenVPN
• P2P allowed – Yes
• Cost – $3.75/month with annual billing

UltraVPN Pricing and Payment options

 

UltraVPN pricing

UltraVPN has the most favorable pricing plans among many VPNs. The VPN subscription is divided into three pricing plans. They include; a monthly plan, a six months plan, and a yearly plan. Similar to many VPNs, UltraVPN offers a cheap long-term pricing plan.

Here’s a detailed review of the pricing plans:

  • The Monthly plan is the most expensive of all, and it goes for $7.99, billed every month.
  • Then there is the 6-Month plan, which sells at $5.99 per month. It costs a total of $35.94 billed every six months.
  • Finally, there is the annual plan that retails at $3.75 per month and costs $45 billed every 12 months. This is the VPN’s cheapest plan, and it has the best savings at 50% compared to the other plans.

On the initial subscription for UltraVPN service, you further get discounted prices, usually up to 60% discount for the first term. This makes UltraVPN one of the cheapest premium VPNs in the industry.

Unfortunately, UltraVPN doesn’t give a free trial period. However, they make up for it with a hassle-free 30-day money-back guarantee. This is sufficient time to try their service without the risk of losing your money. The best part, you can cancel anytime within the first 30 days of subscription.

Payment method

UltraVPN accepts PayPal as the only payment option. Unfortunately, it lacks the privacy-oriented cryptocurrency option. With the other two options, prying eyes can always discover your identity.

UltraVPN Payment Method

Performance and Speed

UltraVPN claims they don’t put caps on bandwidth, which should be encouraging from a speed perspective. However, after putting it through the paces, the outcomes were varied according to our proximity to their servers. All in all, Ultra VPN’s speeds could be described as average, or good at best.

We conducted a test in April 2020 to see how UltraVPN speeds compared to other VPN’s. Below we can see the results of the test that was performed in Sydney, Australia.

Download MbpsUpload Mbps
Country123Average123Average
Benchmark83.391.691.488.833.434.434.4             34.1
Australia63.159.355.659.318.723.322.4             21.5
UK               4.9               7.7               4.6               5.7               4.3               3.6               4.5               4.1
USA               6.910.47.58.39.98.77.0               8.5

Let’s start with the Australian result. It’s download average speed was 59.9 Mbps, therefore it has achieved a 67% efficiency rating as the benchmark speed was 88.8 Mbps. This is a pretty good result. We would expect to see a high efficiency rating here as Australia provides our closest servers.

The UK result isn’t as good. 5.7 Mbps download speed gives UltraVPN an efficiency rating of only 6%. Whilst the result is low, you can still stream low quality content as long as your Mbps is above 3. If you are streaming 4k Netflix then you will need a connection speed in excess of 25 Mbps.

For the USA the results were slightly better, a download speed average of 8.3 Mbps gave them an efficiency rating of 9%. Much like the UK this connection will not be fast enough to stream 4K content effectively.

UltraVPN Servers

UltraVPN Servers

UltraVPN boasts an extensive server network of over 1000 super-fast servers distributed across 100 plus countries globally. Most servers are found in North America, and others are spread across Europe, South America, Asia, Africa, and Oceania. These servers are optimized to offer unlimited bandwidth and excellent performance. Ultra VPN servers allow P2P traffic, and other specialized servers in the US, Canada, UK, and Japan allow for unblocking Netflix in the same regions from anywhere in the globe.

UltraVPN Features

Apart from privacy and security, UltraVPN also offers a ton of advanced features that make the VPN more exciting.

UltraVPN Kill Switch

UltraVPN provides a kill switch under the name ‘firewall’ on both its desktop and mobile clients. This feature is essential for preventing any internet connection outside the encrypted tunnel (leaks). When activated, no traffic will flow to the internet when the VPN connection temporarily drops. This prevents your ISP and other prying eyes from gaining access to your secure connection.

UltraVPN Browser extension

UltraVPN provides a Google Chrome extension for further protection on the web. This extension only protects your web activities and not the entire traffic from your computer, such as from particular apps. For total protection, it is recommended to turn on the VPN app.

UltraVPN Smart DNS

UltraVPN does not have a SmartDNS or another alternative feature. Devices that don’t support the native installation of VPN client apps use this feature. To make up for it, UltraVPN offers the OpenVPN protocol. With this protocol, the VPN can be set up on a router and offer protection to connected devices.

UltraVPN .onion website

UltraVPN also lacks this feature, and this means you won’t have access to the site in highly censored territories. Also, there is no onion website to download the VPN setups. To be safe, before travelling to highly censored regions, subscribe and install the VPN first. Also, as much as UltraVPN can overcome geo-restrictions, highly censored territories might prove a hard task since the VPN doesn’t have obfuscated servers.

UltraVPN Split Tunneling

Split tunneling allows you to determine which devices or apps to connect to the VPN tunnel and which ones will access the internet regularly. This feature is essential when you don’t want to lose certain functionalities of your network, such as accessing network devices. Unfortunately, UltraVPN lacks this feature.

UltraVPN Privacy and Security

UltraVPN offers the right balance of security and privacy. Using different mechanisms, UltraVPN takes care of your digital identity while also ensuring no prying eyes can get into your connection. Here is how UltraVPN implements privacy and security.

UltraVPN Privacy

UltraVPN has faced skepticism on how it takes care of the user’s privacy. This is because Network Protect Limited is incorporated in both the US and the UK. These two jurisdictions put UltraVPN in the direct path of the 5 eyes and 14 eyes alliance. This means that UltraVPN is under constant mass surveillance and must obey the laws of the land, especially those that deal with data. It also gets tricky given that UltraVPN privacy policy stipulates that some logging of information is done, such as noting the IP address of your device. According to the website, UltraVPN is a zero log VPN service. Digging deeper into the privacy policy, you’ll find that UltraVPN does not monitor your internet activities, which is good. At least you don’t have to worry about the privacy of your browsing activity.

UltraVPN Security

Despite not having a detailed privacy policy, UltraVPN makes up for it by offering robust security. UltraVPN uses the military-grade AES 256-bit encryption coupled with SHA512 auth and a 4096-bit RSA key. The VPN also uses secure protocols to ensure the utmost security and performance. The protocols include OpenVPN and IKEv2. These protocols are popular in the desktop apps while other apps, Android and FireTV, use OpenVPN. iOS app uses IKEv2. The OpenVPN protocol is recommended as it offers balanced performance for both speed and security.

UltraVPN Setup and User interface

UltraVPN User Interface

Getting started with UltraVPN is a simple task. Straight from the website to its app, you won’t have trouble at all. The website is transparent with well-organized useful information about the VPN. To get started with the VPN service, click on the register button located in the middle of the homepage.

  • You will be directed to a new page where you will;
  • Select your preferred VPN subscription.
  • Enter your name, email address, and create a password.
  • Select a payment method and fill in the details
  • Finally, complete the purchase

Once you are done signing up, and you’ve confirmed your email, you can now go ahead and download the VPN apps for your devices.

Setting the apps is also a straightforward task. Once the installation file has completed downloading, go ahead and start the installation process, as you would do to other apps.

UltraVPN client apps

UltraVPN Desktop Client

UltraVPN Desktop App

The desktop client apps have a minimalistic yet intuitive interface. The interface has a dark blue color with settings and functionality buttons presented clearly. The client apps have a large yellow button at the center that offers the selected location functionality. It is also used to display the list of server locations. There is a power button icon – the connect/disconnect button, and there is the firewall/kill switch toggle.  There is no best or automatic server selection, but the server list highlights specialized servers, such as the ones for streaming.

UltraVPN Mobile Client app

UltraVPN Mobile App

Both mobile apps for Android and iOS have the same interface, which also looks similar to the desktop interface with a few differences. Instead of a large yellow icon at the center, the mobile client apps have a large navy blue button.

Other apps, such as the FireTV app, also have a similar interface.

UltraVPN Compatibility

UltraVPN Devices and platforms

UltraVPN is compatible with Windows, Mac, Android, iOS, FireTV, Linux, and there is an extension for Chrome. It also supports other devices via manual configuration. They include; DD-WRT Routers, Stock Asus Routers, Tomato Routers, and Raspberry Pi.

UltraVPN Streaming services and Torrenting

UltraVPN unblocks Netflix with ease despite the ongoing VPN crackdowns, thanks to its specialised Ultraflix servers. The VPN also works excellent with other streaming services such as Hulu and Sky. It has issues steaming from BBC iPlayer. Additionally, UltraVPN also supports P2P traffic on its servers.

UltraVPN BBC iPlayer

UltraVPN Compatibility in China

Unfortunately, UltraVPN lacks the correct infrastructure that can go around the massive firewall of China. This means that if you’re travelling to China, we suggest you look for a different VPN solution [check our best VPNs list for 2020 <insert internal link>].

UltraVPN Customer Support

UltraVPN Customer Support

UltraVPN provides customer support through a Knowledgebase, ticket system, a phone call, and a live chat. The knowledge base is somewhat hard to use, considering you have to navigate intensively. Nonetheless, if you don’t find your answers in the knowledge base, you can still benefit from the ticket system that is already present. We also loved the phone call system available, considering the pilot line is toll-free. You’ll also be pleased to know that UltraVPN has agents who will take your calls around the clock.

The live chat is easy to use, but the support provided may depend. For instance, in one case, I was told by the live chat agent, “Unfortunately, we do not offer live chat support for non-paid subscribers at this time; however, we have created an advanced knowledge base for our free users.” After some persuasion, I was assisted.

UltraVPN Livechat

Bottom Line

Pros

  • Easy to use
  • 1000 plus servers
  • Excellent speeds with unlimited bandwidth
  • Unblocks US Netflix BBC iPlayer and other streaming services
  • Supports P2P traffic
  • Unbeatable 24/7 customer support
  • 30-day money-back guarantee

Cons

  • Some servers are slow
  • The privacy policy is not that good
  • Can use additional features

Conclusion

UltraVPN is a well-balanced VPN that competes effectively with other top-notch VPN solutions. It is suitable for streaming online content without compromising your security. However, if you’re a user who’s keen on advanced features, then UltraVPN might not be an excellent fit for you. UltraVPN crucial features,  like split tunneling. The VPN has also faced scrutiny about its privacy policy – a significant setback on its reputation.

Overall, it is a good VPN and worth your money.

UltraVPN FAQs – Your Questions Answered

Does UltraVPN work with Netflix?

Yes, UltraVPN can overcome the heavy geo-restrictions used by the giant streaming outlet. We tested several UltraVPN servers to see if they can unblock the various Netflix libraries around the world. Luckily, UltraVPN unblocks most Netflix libraries, including the US, UK, Canada, Japan – via Ultraflix specialized servers. We were also able to stream Netflix in Germany and Australia despite lacking the specialised servers – a big plus to UltraVPN.

UltraVPN can also unblock several other streaming services, including BBC iPlayer, Hulu, HBO GO, and YouTube Originals.

Is UltraVPN a good choice for Torrenting?

Yes, UltraVPN is also an excellent choice for torrent lovers. The VPN supports secured P2P connections and several torrenting libraries. Unlike most VPNs, UltraVPN can work well with most torrent clients, such as BitTorrent, without compromising on speeds and security.

Is UltraVPN Safe?

Yes, UltraVPN is safe to use. Although the VPN’s base of operations puts it in the middle of the 5/9/14-eyes countries, UltraVPN doesn’t keep activity logs of its users. This means that even if governments demand information about a user, UltraVPN won’t have any data to share.

Does UltraVPN offer an AdBlocker?

No, UltraVPN lacks an Ad blocking feature. Therefore, if you want to block all the annoying adverts you get on your browser, then you’ll have to opt for third-party extensions.

Does UltraVPN work well in China?

No, UltraVPN doesn’t work well in China. The VPN lacks advanced features like stealth technology and obfuscation functionalities that can go around the heavy firewalls of China. As such, UltraVPN is not the best option if you want to unblock websites and government files in heavily censored regions.

Does UltraVPN give a free trial period?

Yes, the VPN offers a risk-free 7-day trial, but you can only access a limited number of servers. Otherwise, you can choose to try their premium plans and enjoy a no-fuss 30-day money-back guarantee.

How can I contact UltraVPN directly?

UltraVPN offers extensive customer support options. If you are only after acquainting yourself with the workability of the VPN, we suggest you try their vast knowledgebase system. However, if you have technical issues, you can raise a ticket using their email ticketing system using billing@ultravpn.com. But if you have a more urgent inquiry, you can get fast solutions by visiting their 24/7 LiveChat tool. Alternatively, you can call them directly vis the pilot line: 833 262 8846.

Does UltraVPN support concurrent connections?

Yes, UltraVPn supports simultaneous connections. The VPN is compatible with all major platforms, including Windows, macOS, Android, and iOS. You can also get secure devices like Firestick, Smart TVs, and Routers.

For every subscription you purchase, UltraVPN allows you to secure up to 5 devices simultaneously, no-questions-asked.

Final Thoughts

There are plenty of VPNs trying to make a name for themselves in today’s growing market. Ultra VPN is better than most, but as you’ve learned in this Ultra VPN review, there are still some weaknesses to consider. Its encryption, leak protection, speed, Netflix access, and pricing are all solid, but a small server network and some privacy concerns definitely hold it back.

Check out our other VPN Reviews

ExpressVPN Review

Virtual Shield VPN Review

Hide.Me VPN Review

NordVPN Review

CyberGhost VPN Review

Zenmate VPN Review

TorGuard VPN Review

PureVPN Review

Ivacy VPN Review

Compatable with:

Windows

Apple iOS

Android

Multiple Servers

Another great thing about UltraVPN is the number of servers it has, and they are positioned all around the world. You can pick which ever one you wish, and off you go!

Features

  • Fast and unlimited VPN access
  • Encryption is virtually uncrackable
  • Your VPN is unlimited and unrestricted
  • Global Server Network

Top 3 VPN Picks

#1
NordVPN
#2
Virtual Shield
#3
Express VPN

NordVPN Pop Up